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Eye contact, facial expression and posture are all examples of:
A. Clarity
B. Infection
C. Verbal communication
D. Nonverbal communication
D. Nonverbal communication
Leaning forward during a conversation might communicate:
A. "I'm very bored."
B. "I've had enough."
C. "I'm interested in what you are saying."
D. "I'm not interested in what you are saying."
C. "I'm interested in what you are saying."
The nearness of another to one's personal space is known as:
A. Gesture
B. Posture
C. Listening
D. Proximity
The tone or inflection of your voice, level and rate of speech all play a role in:
A. Listening
B. Body language
C. Verbal communication
D. Nonverbal communication
Which of the following descriptions is true of speaking with clarity?
A. Less is more
B. Change the subject often
C. The more words the better
D. Focus on unimportant details
Pronouncing words clearly, precisely and accurately is referred to as:
A. Rate
B. Tempo
C. Inflection
D. Enunciation
The tempo used during a verbal exchange is called the:
A. Rate
B. Pitch
C. Force
D. Grammar
Saying the proper thing without offending anyone is known as:
A. Tact
B. Pitch
C. Responding
D. Paraphrasing
Use of prompting comment such as "go on," is an example of a listening strategy called:
A. Repeat
B. Respond
C. Question
D. Paraphrase
Translating what you heard into your own words is referred to as:
A. Repeating
B. Responding
C. Questioning
D. Paraphrasing